E-commerce platformsUARozetka marketplace orders land in your CRM, statuses and waybill numbers go back on their own
Rozetka is a marketplace: the buyer orders on rozetka.com.ua, and the seller processes the order in the seller cabinet. We connect that cabinet to your CRM. New orders appear in the CRM with the buyer, items and delivery details, the manager works in one window, and the status change and the Nova Poshta waybill number go back to Rozetka. The product list, prices and stock come from your accounting system as an XML price list, which Rozetka reads on its own schedule. What Rozetka does not allow through its documentation, we do not promise.
Before the manager opens the Rozetka cabinet, reads each new order and retypes the buyer, items and pickup point into the CRM, then sets the status in the cabinet.
After the orders are already in the CRM as deals, the manager confirms them there, and Rozetka gets the status without a second window.
Before the waybill is created in the Nova Poshta cabinet, the number is copied into the Rozetka order by hand, and one typo means the buyer sees no tracking.
After the waybill is created from the deal, its number is written into the Rozetka order, and the delivery statuses then change by the carrier's data.
Before the item sold out in the shop, but Rozetka still shows it in stock, the order arrives and has to be cancelled as not available.
After the quantity in the accounting system drops to zero, the price list reflects it, and at the next Rozetka update the item is hidden from ordering.
Before the new prices are edited in the Rozetka cabinet line by line, and for a day the site and the marketplace disagree.
After the prices are changed once in the accounting system, the XML price list is rebuilt, and Rozetka picks them up at its next scheduled update.
For those who want to check: each point links to the official documentation page it comes from.
The seller help centre describes the API as a tool for integrating the seller's accounting system with the ROZETKA marketplace; data is exchanged over HTTPS with POST and GET requests.
Source: sellerhelp.rozetka.com.ua ↗ checked 2026-09-27Through the API the seller receives orders into their own system and manages them, corresponds with buyers, gets data on their products, manages delivery services, receives reviews and sets up product bundles.
Source: sellerhelp.rozetka.com.ua ↗ checked 2026-09-27For automated product import the seller prepares a price list in XML (YML) format; its address must stay static, and product and category ids must not change after the products are added to the marketplace.
Source: sellerhelp.rozetka.com.ua ↗ checked 2026-09-27With direct integration the seller manages price and availability in their own system, and the information on ROZETKA is updated automatically every hour.
Source: sellerhelp.rozetka.com.ua ↗ checked 2026-09-27After a waybill number is added to an order, Rozetka sets the status automatically and then keeps updating the order status by the carrier's data for that shipment number.
Source: sellerhelp.rozetka.com.ua ↗ checked 2026-09-27Rozetka reads the XML price list and refreshes prices, availability and quantities on its own hourly schedule, so a change in your accounting system is not visible on the marketplace instantly. New products are not added by the automatic update: they are created in the seller cabinet or in the price list first. An access key that is not used for more than 24 hours becomes inactive; the integration keeps it alive by working regularly. Product and category ids must not change after publishing, and the price list address must stay the same. Stock control remains the seller's responsibility by Rozetka's rules. Products are available for ordering only while the internal balance in the seller cabinet is topped up. Buyer chat, reviews and refunds are handled in the seller cabinet.
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Four services people come to us for most often. Each page explains what we do, how the work goes and where to start.
Choose the system, set up the pipeline, migrate data, train the team.
Learn more →Accounting, telephony, website, payments and messengers feed the CRM on their own.
Learn more →Orders, requests and answers around the clock, straight into your CRM.
Learn more →Flows between CRM, email, spreadsheets, payments and AI, on your own server.
Learn more →
CRMUAUkrainian CRM that pulls orders from your site, marketplaces and chat apps into one pipeline
See scenarios →
CRMUAThe CRM built for order-taking: every lead from every channel lands in one place on its own
See scenarios →
CRMUASelling goods through LP-CRM? We connect it to everything else your business runs on
See scenarios →
Warehouse & DeliveryUAExpress waybills created from the order itself, and delivery statuses that come back into the CRM on their own
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Automation & workspaceUSThe spreadsheet your team already lives in: leads flow from a Google Sheet into your CRM, reports flow back into the sheet, and nobody copies rows by hand
See scenarios →
E-commerce platformsUAMarketplace orders that land in the CRM by themselves, and statuses, waybill numbers and stock that go back to Prom without retyping
See scenarios →Implementation · Development · Integrations →
Rozetka (маркетплейс) is a trademark of its owner. CoreviaFlow is not affiliated with it unless stated otherwise. Screenshots are taken from public vendor materials; the source is shown under each one.
