01
A won deal opens a project from your template
Before after every sale the account manager creates a project in Asana by hand, copies the checklist from the last one and retypes the client's details — half an hour per client, and steps get missed.
After the moment the deal is marked won, a project appears from your template with the client, the agreed scope, the deadline and a link to the deal already in it; the team lead only assigns people.
02
A client's request becomes a task with a link to the card
Before the client writes 'please change the logo on the banner', the manager forwards it to the designer in chat, and a week later nobody remembers which client and which banner.
After the manager marks the message as a request in the CRM, and a task appears in Asana with the client's words, a link to the card and the manager's name; the designer opens the card and sees the whole history before starting.
03
A task is completed — the manager sees it in the CRM
Before the manager asks the team 'is it done yet?' several times a day, and the client asks the manager the same.
After when the team completes the task or moves it to another section in Asana, the deal in the CRM shows the same stage on its own, and the manager answers the client without opening Asana.
04
A comment from the team lands in the client's history
Before the designer writes in the task 'need the source file from the client', and the manager sees it only when they think to open Asana.
After a comment on the task is copied to the client's history in the CRM with the author and the time, the manager reads it in their usual place and asks the client for the file right away.